I’m reviewing Let’s Pretend This Never Happened: A Mostly True Memoir by Jenny Lawson at Smexybooks

 

Let’s Pretend This Never Happened: A Mostly True Memoir by Jenny Lawson
Memoir /Humor
E book
April 12, 2012
Putnam

Favorite Quote: “THERE CAN BE ONLY ONE!“

Everyone who is anyone, well,  anyone who appreciates insane, questionable, depraved humor, knows who Jenny Lawson is. She is the voice behind The Bloggess. A blog that crosses all lines, pokes all chickens, and usually leaves me laughing so hard I have found it’s in my best interest to get dressed on AFTER I have read her latest post. Otherwise, I’ll just have to change my clothes and re make my face. And as a 41 year old, re making my face to look like I didn’t make up my face takes a lot of time. Time better spent on Pinterest or Twitter.

Let’s Pretend This Never Happened is the mostly true memoir of Jenny Lawson’s life and it kept me laughing, crying, and choking to the end as we read of her less then stellar upbringing in rural Texas with what has to be some of the most questionable parents I have ever encountered. We watch her meet her long suffering husband Victor, who I just know deserves everything Jenny dishes out and more, and her dealings with infertility, depression, and a very strange addiction to costumed taxidermy.

 

 

Read the rest of my review at Smexybooks.

Well since you asked…more bad customer service

Yesterday, Jenny aka The Bloggess,  posted an email conversation she had with Brandlink Communications LLC.. You can read the whole conversation HERE.  And I recommend you do read it because it’s quite funny.

Brandlink Communications LLC  is a PR company that pitches to bloggers and such, claiming that by using their PR service, they will get more advertisers, resulting in more hits.  Not many bloggers rely on advertisers to help run their blog. Those that do usually use advertisers who’s content is relative to the blog.

What makes this post a bad customer service post is what happens after Jenny sends her usual spam response form. Which again, I advise you to read. It is a true gift of gab that takes paragraphs to come to the point. And the point is; “Here is something you didn’t want in response for sending me something I didn’t want.”
Jenny receives an email calling her  a “f*cking b*tch”. By VP Media Director Jose Martinez  no less. In all honestly , Jose hit reply all which is the bane of my existence too but that doesn’t excuse his level of un professionalism nor the fact he decides to engage in an email and twitter war with Jenny, using the excuse, “Well, YOU started it first.”

Is it a wonder people have no confidence in customer service anymore? The level of self entitlement is astronomical. It’s as though we (the customers) should be grateful that they even condescend to talk to us. And heaven forbid you become negative with them. Last week I had an upper level mgr of Sprint tell me the buck stopped with her (she has since found out it didn’t) and she didn’t care if I stayed a customer or not. Now we have companies insulting us BEFORE we even become customers of theirs. It use to be that companies wanted us to be with them. Now they have all become complacent; figuring that we need them more then they need us.

Guess what? We don’t.